Housefull Furniture – Beware of this Frauds
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Housefull International Ltd, popularly known as Housefull Furnitures is one of the worst places to buy furniture and are absolute liars and frauds – and I am writing this with my first hand experience.
I bought a bed and a mattress from Housefull Furniture store in Kukkatpally, Hyderabad on 18th February and they promised to deliver the product on 28th of Feb. Before placing the order the salesman also checked his stock and confirmed that the item is in stock and they can deliver within 10 days. They took the full payment of Rs.21699. TILL DATE (17th March) WE HAVE NOT RECEIVED THE ITEMS.
Now, there’s more to it. Housefull Furniture not only did fail to deliver the goods – they didn’t care to inform about the same. I kept calling them repeatedly and every time they would say, it was delayed because it was not in stock but will be delivered soon. Finally they ( the Housefull Furniture warehouse in Hyderabad) gave me a delivery date of 9th March- which again they failed without any information. I called again and they said they are going to deliver on 11th March – on 11th March morning I called and they said it will be delivered by 3.00 pm and still nothing was delivered.
At this point I decided I have had enough and now I have asked my advocate to send them a legal notice. I started talking about this today (17th March ) in the social media and this afternoon, Sandeep from Housefull Furniture Kukkatpally store called me to say, that I need to go to their shop again ( 15 KM drive from my home one way) and chose a replacement furniture which they will deliver within 5 days and as a compensation for all these harassment they are going to include me in their current offer of giving a Diamond pendant with the purchase.
Diamond pendant?? Really ? now check out this forum discussion and see what sort of scam star this Housefull Furniture International is : Housefull International Scam – they are giving Rs.300 worth of imitation jewelry and claiming those to be diamond worth Rs.8000.
I asked Sandeep from Housefull Furniture to send me an email with his detailed offer – the first email he sent mentioned they will deliver the furniture in 7 days ( instead of 5 days – as he mentioned on phone). When I told him so, he mentioned it was someone else who wrote the email for him and he will send me a revised email. He did send a revised email but there again he diplomatically avoided mentioning the 5 days clause. Given below is a copy of the mail from Sandeep – Housefull International.
As per our discussion please visit to our kukatpally store and select other model which will be delivered to you. Our vehicle is starting from mumbai on tuesday and it will reach Hyderbad on friday. We will deliver the same on saturday. We bill under the free diamond jeweler offer and you will be eligible for free diamond jeweler. Subject to availability of stocks which will be selected by you.
Sorry for the inconvenience caused.
Thanks & Regards,
Tomorrow I will be going to their store for one last time to see what they are willing to do to sort this out but am not much hopeful. Houseful International Ltd is not just cheating customers in India, but they are cheating people all across the country, wherever they have a store. I have been in touch with Housefull Furniture customers from Mumbai and Bangalore and they are all equally cheated. Its time we mobilize the social media and take legal action to teach a lesson to this fraud company.
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